Other Land + Experteezy
Expert consultation booking
Experteezy is a service for booking consultations with top experts on launching startups. The client began to work with us having only an idea. We helped him with market research, prioritizing all insights, and finally, coming up with the platform interface design.
Research & user interview. There are many similar projects in the world, so it was important to highlight how our service can differ from them, whether there is a need for such a platform and what pain users may experience.
User flow. After the market research, we compiled a User Flow for two roles — an expert and a client. We determined the main scenario and problem cases that need to be taken into account in the prototype.
User flow. After the market research, we compiled a User Flow for two roles — an expert and a client. We determined the main scenario and problem cases that need to be taken into account in the prototype.
Brand identity & Naming. The client had difficulty coming up with a naming, so we offered our option — experteezy. We intended to create a feeling that working with experts is easy so we made a fun and friendly identity, which is quite different from the serious design in the Expert niche.
In the interface we made top-level navigation by topics for all services. For instance, UX Design, which may include UX Research, Prototyping, etc.
We made a simple booking process with a request for NDA signing by an expert through DocuSign, so Clients can be sure about their call privacy.
On the page of one service, we showed what business questions the Expert already helped Clients with. In the user interview, we found that it helps the Client choose the right person for a consultation.
On the Calls page, we placed info about pending, new, completed, and canceled calls with clients, so experts can easily manage them.
We designed a step-by-step registration, where experts fill all relevant information about their experience and after that passing verification.
We adapted the platform to mobile so all information can be reached, filled, and managed easily both by Experts and Clients.
